Privacy Policy and Data Protection

At Sylingo, we prioritize keeping your personal information confidential and secure. This means any information you provide while using our site—such as personal data submitted during registration (including your name and email)—is handled with care. Sylingo is committed to safeguarding your privacy when visiting our website or communicating with us. This page explains how we use the personal information you provide. This Privacy Policy applies exclusively to data collected through the Sylingo website, including all content and pages at www.sylingo.com.

Service Failures and Errors

We strive to maintain uninterrupted service, though occasional errors, interruptions, or delays may occur. In such cases, we appreciate users’ patience while services are restored.

Content Control

We reserve the right (though are not obligated) to monitor or remove user-submitted content that violates our terms and conditions. All site content is protected by local and international copyright laws. By registering, you agree to comply with these laws and the copyright notices displayed on our pages.

Data Collection and Usage

Data You Provide:

• Sylingo stores personal data (e.g., name, email, spoken language, target language) when you register, email us, or participate in the blog.
• No data is stored without explicit user consent.
• Users can view and manage their personal data via their account settings page.
• This data enables efficient use of Sylingo’s services.

Data from Site Usage:

We collect performance metrics, visit records, browsing patterns, IP addresses, device details, and geographical data. This helps us improve services, design features, and personalize content. We use cookies and analytics tools; most browsers allow cookie management via settings. Note that rejecting cookies may limit site functionality.

Contact Forms

• When using the Contact Us form, your profile name and email are shared with our email service provider.
• This data addresses your inquiries, and correspondence is archived indefinitely.

Data Sharing and Usage

User data is treated confidentially and never sold to unauthorized third parties.

Purposes of Data Usage:

• Service development and improvement.
• Displaying your profile name and shared content (unless set to "Do not share").
• Sharing anonymized data with researchers or educational institutions to enhance offerings.
• Legal compliance (e.g., court orders).
• Performance analysis and global educational impact assessments.
• Security maintenance and vulnerability prevention.
• Sending service updates or relevant communications (opt-out available).
• Archiving data for future communications or research.

Data Sharing with Third Parties:

• Trusted service providers assisting with site operations or courses.
• Researchers (only non-personal data unless explicitly consented).
• Connecting users with shared interests (using usernames only).

Data Retention

• Registered users can view, edit, or delete personal data via their profile. Administrators may also access this information.
• Comments and metadata are retained indefinitely for moderation.
• Account deletion removes all user content (posts, schedules, tests), except data retained for legal/security purposes.

Data Rights

• Request an export or deletion of your data (excludes legal/administrative records).
• Membership cancellation erases all personal content permanently.

Data Transfers

• No personal data is shared without user consent.
• Comments may be screened via automated spam detection.
• All data is stored and processed on EU-located servers.

Contact Information

Contact details from your profile are used only with your consent. Unsubscribe options are available in settings.

Additional Notes

• Sharing Sylingo content via third-party platforms (e.g., social media) is subject to their privacy policies.
• Report concerns about our privacy practices via the Contact Us page.

Data Security

• We implement industry-standard technical and administrative safeguards to prevent unauthorized access.
• SSL encryption secures user-server communication.
• Regular software updates and security audits mitigate vulnerabilities.
• Server access is restricted to authorized personnel only.
• Note: No online transmission or storage method is 100% secure.

Third-Party Data

We do not receive user data from third parties.

Automated Data Processing:

• Most data processing is automated; non-personal data may be manually reviewed for service improvements.
• Personal data is never processed without consent, except for legal/security reasons.

Regulatory Disclosures

• Partners or sponsors supporting Sylingo services will be disclosed publicly.
• We comply with EU data protection standards for EU residents.

Accessing Your Data

• View your data via the account settings page after logging in.
• Reset passwords anytime using the "Forgot Password" feature.

External Links and Embedded Content

• Third-party links or embedded content (e.g., videos) follow their own privacy policies. We are not responsible for their practices.
• Embedded content may track interactions if you’re logged into those sites.

Policy Updates